Once your order has been submitted through Online Boutique, we will send you a confirmation email. We will send you a second email to let you know when your order has been dispatched.
Unless you cancel your order in accordance with Your rights to end the contract (clause 9), acceptance of your order and completion of the contract between you and us will take place when we dispatch your order. The sale contract is therefore concluded at that time in London, England and the language of the contract is English.
If we are unable to accept your order, we will inform you in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we are unable to obtain authorisation for payment from your credit card company, because we have identified an error in the price or description of the product, because you do not meet the terms of eligibility as set out above; or that our courier partner is unable to deliver to your stated delivery address.
We retain the express right not to process a transaction before dispatching your order to you at any time at our sole discretion for whatever reason. In this event, we will not be liable to you or any third party by reason of our withdrawing any products from the Online Boutique, whether or not such products have been sold.